Privacy Policy
At RiseMart, operated by Merchan Online Pvt. Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit or make a purchase from our website: [www.risemart.com].
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
- Contact Information – such as your name, phone number, email address, shipping and billing address.
- Account Information – including your login credentials, password, and user preferences..
- Payment Information – such as UPI IDs, credit/debit card details, and other payment data (securely processed by third-party gateways).
- Order Information – products purchased, order history, returns, and preferences.
- Usage Data – including IP address, browser type, device details, access time, and website navigation behavior through cookies and other tracking technologies.
How We Use Your Information
We use your data to:
- Process and deliver your orders efficiently.
- Communicate with you regarding your orders, offers, and promotions.
- Improve your shopping experience and personalize content.
- Detect and prevent fraudulent or illegal activities.
- Fulfill legal obligations as required by applicable laws.
Sharing of Information
- Logistics partners for shipping and delivery.
- Payment gateways for processing your payments securely.
- Third-party service providers for marketing, analytics, customer support, and technology services.
- Legal authorities when required by law or to protect our rights and property.
We ensure all third parties adhere to strict confidentiality and data protection standards.
Cookies and Tracking Technologies
- Remember your preferences and settings.
- Improve website performance and functionality.
- Analyze traffic and user behavior.
- Provide relevant advertisements and promotions.
You can manage your cookie preferences through your browser settings.
Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure. While we strive to protect your information, no method of transmission over the Internet is completely secure.
Your Rights
- Access, update, or delete your personal data.
- Opt-out of receiving marketing emails and messages.
- Request the deactivation of your account.
To exercise your rights, please contact us at: info@risemart.com
Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their terms before submitting any personal information.
Children's Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.
Effective Date: 20/04/2025
Contact Information
If you have any questions, concerns, or complaints about this Privacy Policy, please contact::
Merchan Online.
Website: www.risemart.com
Email: info@risemart .live
Address: 1205, Shani Maruti Mandir, Trimurti Chowk, Katraj, Pune 411046
CIN: U74999PN2021PTC207246