Terms and Conditions

Welcome to RiseMart (www.risemart.com), operated by Merchan Online Pvt. Ltd.. By using our website and services, you agree to the following terms and conditions. Please read them carefully before proceeding.

General

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Eligibility

To use our services, you must be at least 18 years old or under the supervision of a parent or legal guardian. By placing an order, you confirm that you meet this requirement.

Account Information

  • You are responsible for maintaining the confidentiality of your account and password
  • You agree to provide accurate, current, and complete information during registration and checkout.
  • RiseMart is not responsible for any loss or damage arising from unauthorized use of your account.

Product Information

  •  We strive to provide accurate product descriptions, images, and prices.
  •  However, we do not warrant that all information on the website is 100% error-free or up to date.
  •  In case of pricing or typographical errors, we reserve the right to cancel or refuse any orders.

Orders and Payments

  •  All orders placed on our website are subject to acceptance and availability.
  •  We reserve the right to refuse or cancel any order at our discretion.
  •  Payments must be made through the approved payment gateways listed on the site.

Shipping and Delivery

  • We aim to deliver products within the estimated timelines. However, delays due to logistics, natural disasters, or unforeseen events are not our liability.
  • Delivery charges and timelines are mentioned during checkout.

Return, Refund & Cancellation

Please refer to our Refund and Return Policy for detailed information on product returns, cancellations, and refunds.

Intellectual Property

  •  All content on this website—including logos, images, text, graphics, and software—is the property of RiseMart or its content suppliers.
  •  You may not use, reproduce, distribute, or modify any content without our written consent.

Prohibited Use

You agree not to:

  •  Violate any applicable laws or regulations
  •  Post or transmit harmful, offensive, or unlawful content
  •  Use automated systems to extract data or content from our website
  •  Disrupt the integrity or performance of our website or services

Limitation of Liability

RiseMart will not be liable for any indirect, incidental, or consequential damages arising from:

     The use or inability to use our services  Unauthorized access to your personal data  Errors or interruptions in service
  •  The use or inability to use our services
  •  Unauthorized access to your personal data
  •  Errors or interruptions in service

Indemnification

You agree to indemnify and hold harmless Merchan Online Pvt. Ltd. (RiseMart), its affiliates, officers, and employees from any claim or demand due to your breach of these terms or violation of any law.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes constitutes your acceptance of those changes.

Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

Contact Information